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Cloud Service Evaluation

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5. Service Levels Obtain a detailed defini on of the Cloud SLA terms that each CSP offers, taking into account your requirements for availability, response me, capacity, support, etc. 6. Support Iden fy the types of support that are available (chat service, call center, dedicated resource, etc.), the nature of any constraints on me and access, and finally, associated costs. 7. Costs Iden fy direct and associated costs (including personnel you might need to hire to manage your instances). Given their different pricing models, it is not easy to make an across-the-board comparison of pricing among the three main providers. You will need to look at your actual or es mated usage pa erns and determine which CSP bests fits your business model, budget, meline, and so on. Choosing a CSP that will help support and grow your business is an important decision. While it may seem that the "Big 3" cloud providers are all similar, there are many differences that may dras cally affect their roles in your company's infrastructure. It's best to plan accordingly and understand all the factors that each CSP can address given your business needs. 55 Summer Street, Boston, MA 02110 1+ 617.337.4270 threatstack.com Threat Stack enables DevOps and SecOps teams to innovate and scale securely, mee ng complex cloud security needs by iden fying and verifying insider threats, external a acks, and compliance gaps in real me. Purpose-built for today's infrastructure, the Threat Stack Cloud Security Pla orm ® and Cloud SecOps Program℠ combine con nuous security monitoring and risk assessment to empower security and opera ons teams to be er manage risk and compliance across their en re infrastructure, including cloud, hybrid-cloud, mul -cloud, and containerized environments. COPYRIGHT © 2019 THREAT STACK, INC. / TS-WORKSHEET-CLOUD-EVAL-2019-03

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